United Airlines Refund Rules for Tickets and Flight Delays

Last Updated: Feb 5, 2026

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Sometimes our plans are uncertain, and they change, or the flights are delayed, and we think about how to get a United Airlines refund. That’s why understanding the United Airlines refund policy is so important.


As a major player in the skies, United Airlines serves millions of travelers each year, and its refund system is designed to handle changes fairly. You get many options from tickets and baggage to upgrades and add-ons, to help you get your money back when things don’t go as planned. In this guide, I will tell you everything you need to know about the United Airlines refund process so that you can make changes worry-free.


First off, let's dive into the basics. For United Airlines, you can request refunds straightforwardly for various reasons, whether it is a voluntary change or something out of your control. United ensures refunds go back to your original payment method, keeping things simple.

How United Airlines Handles Refunds

So, what exactly does the United Airlines refund policy cover? It applies to unused tickets, extra fees, and services that you have not received. If you buy a ticket and suddenly your mind changes, you can cancel your flight within 24 hours for a full United Airlines refund if the flight departs in seven or more days.


If you paid by credit card, your refund will be processed quickly within seven business days after approval. If you have paid with cash, checks, or other methods, it takes up to 20 business days. The amount you get back depends on your specific situation, such as whether the ticket is fully unused or partially flown.


One key point: If you have booked a non-refundable ticket, which is common for lower fares, you will not qualify for cash back after departure, but you might get credit toward future travel, minus any fees. But if United causes the issue, like canceling your flight, you are often eligible for a full United Airlines refund.


Get ready to plan your next adventure without worries by choosing Travelpodium for your bookings. We offer lower fares, smart booking, and a hassle-free refund process to make your journey stress-free.

United Airlines Refund for Bags

If United makes a significant schedule change or cancels your flight and you decide not to travel, you can request a refund for your checked baggage fees. A change counts as significant if it's 3 hours or more for domestic flights or 6 hours or more for international flights.


You can also qualify for refunds on delayed checked bags in these situations:

  • More than 12 hours on domestic flights
  • More than 15 hours on international flights, less than 12 hours
  • More than 30 hours on international flights longer than 12 hours


Also Read: United Airlines Change Flight

United Airlines Refund For Delayed or Canceled Flights

Under the United Airlines flight delay refund policy, you may qualify for a refund if your flight is significantly disrupted and you decide not to travel.


You can request a full United Airlines refund to your original payment method if:

  • Your flight is canceled
  • A domestic flight is delayed or rescheduled by 3 hours or more
  • An international flight is delayed or rescheduled by 6 hours or more
  • You're moved to a lower service class (downgraded)
  • Your departure or arrival airports change, or extra stops are added compared to your original itinerary

If you accept United's rebooking or alternate travel options, a refund typically doesn't apply. But if you're left stranded in a connecting city with no viable flights, you can return to your origin point and request a refund.


For travelers with disabilities and companions, significant disruptions include changes to connecting airports or aircraft swaps that reduce accessibility features.


If you paid for extras like seat selection or Wi-Fi, you will get your refund if you didn’t receive them due to a disruption. Refunds follow U.S. Department of Transportation rules and depend on ticket type and usage.


Read More: United Cancellation Policy

International Points of Sale

Refund rules may vary by country:

  • Argentina: Only refundable tickets qualify
  • Colombia: Allows cancellations before departure under specific consumer rights, sometimes with a small deduction
  • France: Unused ticket taxes and fees can be refunded via the refund form
  • Taiwan: International flights follow United’s standard fare rules

United Airlines Refund For Seats

If a last-minute aircraft change or flight disruption moves you to a different seat than you originally selected, you'll usually get a new boarding pass. If the new seat is of lesser value than what you paid for, the fee difference is refunded automatically via the new boarding pass. If no new boarding pass was issued, submit a refund request form to get the refund.

Economy Plus subscriptions

Sign in to view your membership and subscriptions. Economy Plus subscriptions are generally nonrefundable, though partial refunds may apply if services are disrupted, such as on Wi-Fi or related features.

Surcharges and Fees

You can get your booking and service fees refunded only if you cancel within 24 hours of purchase. Ticket surcharges follow the same refund rules as your fare. If your fare is refundable, then surcharges are also refundable, and when your fare is non refundable same applies to the surcharges.

United Airlines Refund Policy for Tickets

You can get 24-hour risk-free cancellation if you have booked your flight with Travelpodium or through the official website. If you need other refunds, then submit the refund request form.


Lost paper ticket: If you have lost your paper ticket, it can be refunded with proper documentation, though a processing fee applies, and refunds may take time.


Unplanned events: If you can’t use your ticket within one year of purchase because of an unplanned event, such as the death of the traveler, traveling companions, or immediate family, jury duty during travel dates, certain serious illnesses, or military orders, you may get a refund. Provide supporting documents like a death certificate, a doctor's letter, a jury summons, or a military directive.


Reissued and partially used tickets: When your ticket is partially used or reissued, then it is refunded based on what was flown and if there are any added charges.

United Airlines Refund For Travel Add-Ons

Refunds can apply for unused extras:

  • Meals: If you purchased a meal on board and didn't enjoy it, you can request a refund.
  • Premier Access and Priority Boarding: Refundable if unused due to a schedule change or cancellation by United. No refund if you voluntarily change your flight and lose the benefits.
  • United Club memberships and bundles: These are nonrefundable, though bundles may qualify for automatic refunds in eligible disruption cases, with limits if any part of the trip was completed.
  • Wi-Fi: Refundable if you purchased it and couldn't use it. Use the refund form for most providers, or contact the provider directly if it was Intelsat.

United Airlines Refund For Upgrades

If you paid for a cabin upgrade that doesn’t clear due to aircraft changes or disruptions, you will be assigned to another seat. So either you will get a similar or greater value seat or get a refund automatically. Same-day upgrades are usually nonrefundable unless no premium seat is available.

United Airlines Refund For Wheelchairs

If you had to book a more expensive flight to accommodate your wheelchair, United airlines refund the fare difference, provided both flights meet specific criteria, and proper documentation is submitted after travel.

Other Refunds For United Airlines

MileagePlus miles: Purchased or transferred MileagePlus miles are nonrefundable and must be added to your account immediately.


MileagePlus upgrade service fees: To request an upgrade to United FirstSM, United Business®, or United Polaris® business class, you need to pay the service fee. Upgrade service fees are refunded if the upgrade doesn’t clear.


Money + Miles: Money + Miles refunds follow the fare rules of the ticket purchased.

Some Refund Notes

  • Refunds go back to the original form of payment
  • Credit card refunds usually take 7 business days
  • Other refunds may take up to 20 business days

Make Smart Choices with United Airlines Refund

Make your travel stress-free by understanding the United Airlines refund options. From the standard United Airlines refund policy to the rules for the United Airlines basic economy refund policy, knowing your options helps you act quickly. If flights are disrupted, the United Airlines refund policy for delayed flights ensures you can request compensation or credits. Staying informed about these policies gives you confidence, saves time, and makes your United Airlines journey smoother.


For your next journey, skip the stress and book through Travelpodium. They offer seamless bookings with built-in support for refunds and more. Head to Travelpodium now and secure your flights. Your worry-free trip awaits.

Quick Answers to Common Questions

Credit card refunds typically take 7 business days; other methods may take up to 20 business days.

Yes, fully within 24 hours of booking under the United Airlines basic economy refund policy. After that, only a partial travel credit is typically available.

Yes, under the United Airlines flight delay refund policy, for domestic delays of 3+ hours or international delays of 6+ hours.

It covers the unused portion of your ticket, situations where you're stranded at connections, fare differences from downgrades, and certain bag fees when you decline rebooking and choose not to travel.

Submit an online refund form via the website or app, or speak to an agent at the airport or call the customer center.

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