Book a Vietnam Airlines Flight with TravelPodium
Vietnam Airlines is the national flag carrier of Vietnam. Vietnam is a proud 4-star airline with a modern fleet of aircraft that operates on domestic and international routes within Asia, Europe, Australia, and North America.
Essential information about Vietnam Airlines Best Deals
IATA Code | VN |
Total Routes | approximately 100 routes |
Top Route | Hanoi – Ho Chi Minh City |
Airport Served | approximately 100 |
Top Airport | Hanoi (HAN), Ho Chi Minh City (SGN), Da Nang (DAD), Tokyo (NRT), Seoul (ICN), Paris (CDG), Bangkok (BKK), Frankfurt (FRA) |
Why Book Vietnam Airlines Flights With TravelPodium?
It is easy to book a Vietnam Airlines ticket with us. Our website provides you with special deals, promotions, and 24/7 customer service. From booking a Vietnam Airlines flight to amending your booking or Vietnam cheap flights. If you are planning group travel with us, then we are here to assist you with the best pricing available.
How to Book a Vietnam Airlines Flight
Book Online—Through Our Website
Here is a complete guide to booking an online Vietnam Airlines flight-
- Go to the TravelPodium website.
- Enter destination, dates, and passengers.
- Choose results to view available Vietnam flights.
- Compare prices as per the class type: economy, Business, or First Class.
- Select your seats and book with Vietnam Airlines.
- Pay the amount through your preferred payment method, and you will receive the confirmation at the registered email address.
Phone Booking Assistance—Want to Talk to a Person?
Contact our customer support team to assist you with Vietnam Airlines reservations and check-in requests, and with any modifications to Vietnam Airlines seats, if any.
Manage Your Vietnam Airlines Booking
Managing your Vietnam Airlines flight with us is easy. Here’s what you can manage:
- Check in or change flights with a few clicks.
- Manage and make your passenger record easily.
- Choose to upgrade to Economy, Business, or Vietnam Airlines First Class.
- Included additional food, luggage, or other fares.
- Update your contact information to get the flight and boarding messages in time.
Our customer service is just a call or click away to help you with the Vietnam Airlines online booking process or if you need a little additional assistance beyond the website.
Vietnam Airlines Seat Selection Policy
Vietnam has advanced seat selection options. Here is how you can select your seat:
- Passengers can select standard seats like aisle, middle, and window for free.
- Preferred seats like exit row, extra legroom, or front-section seats can be reserved for purchase based on flight and availability.
- Vietnam Airlines Business class seat can be selected in advance for free. Premium economy and Economy seat requires extra fees.
- Lotusmiles members can receive discounts up to 50% on tiers such as Million Miler, Platinum, Gold, and Titanium.
- For lower fares like Economy Lite and Super Lite, seat selection is not permitted. Passengers with these fares will be assigned seats by airline staff.
You can contact our customer service for Vietnam Airlines' cheap flights. Our customer service will help you select the best seat for your comfortable journey.
Vietnam Airlines Seat Upgrade Policy
Here is how you can upgrade from Vietnam Airlines' premium economy to any other.
- Instant Upgrade: Right after you issue your ticket and 24 hours before departure, you can upgrade your seat from economy to business, or Premium Economy.
- Upgrade via Manage Booking / Website / App: Also, one way to upgrade your seat is by visiting the Vietnam manage my booking option on the website or on the mobile app.
- Lotusmiles Award Upgrade: If you’ve the membership of Lotusmiles, then you can upgrade your flight to Economy to premium or Business class, depending on the seat availability.
- Airport / At-Check-in Upgrades: You can upgrade your seat at the airport counter or check-in desk if any seats are available. Upgrades are dependent on seat availability in the higher class. There is no guarantee that an upgrade request will be accepted.
You can contact our customer support to upgrade or change your seat. Simply provide your flight or ticket details, and they’ll do all the changes on your behalf.
Vietnam Airlines Flight Change Policy
Vietnam Airline provide a few options to change your flight with certain conditions. Here is how their flight change policy works:
1. 24-Hour Risk-Free Period: Vietnam does not allow a free change policy at all.
2. Who Can Change & Under What Conditions:
- If your fare has a changeable or exchangeable option, then you can make any changes. Non-changeable fares do not allow any modifications.
- You may only change to an equal or higher fare class. Any difference in fare must be paid by you.
- The change fee is non-refundable, even if you later cancel or downgrade. Changes must be made before the original flight departure.
3. Schedule / Involuntary Changes by the Airline: If your flight is changed or cancelled by the Airline, then you can rebook your flight without paying or get a full refund.
4. Name changes: You can change your name absolutely for free under their name correction policy.
5. How To Change: If you’ve bought your ticket through Vietnam, then go to Manage my booking section on the website or app.
We can even help you with changing your flight. Simply contact our customer service and tell them what changes you want them to make, and they’ll do it for you as soon as possible.
Vietnam Airlines Flight Cancellation Policy
Here is how Vietnam Airlines' cancellation policy works:
- 24-Hour Grace Period: If you cancel your booking within 24 hours of booking and the booking was made 1 week or more before departure, then you’ll get a full refund.
- Voluntary or Fare-Based Refunds: Vietnam Airlines has tickets as per fare types like economy flex, classic, and super lite. Cancellation/refund conditions depend heavily on the fare class and whether cancellation is before or after the scheduled flight date.
- No-Show Policy: You’ve to cancel your flight 3 hours before departure. If you fail to cancel your flight, then you won’t get any refund.
- Involuntary Cancellations: If your flight is cancelled, delayed by the airline, then you can get a full refund or rebook without paying.
- Refund Process & Timing: You’ll receive your refund on your original method of payment. The airline processes refunds within 15 working days.
You can contact our customer service to make any changes or cancel your flight.
Simply, provide your flight details and they’ll make all the changes on your behalf.
Vietnam Airlines Baggage Policy
Cabin (Carry-On) Baggage
- Passengers can carry a weight up to 10kg plus one personal item such as a laptop.
- Business class: 2 items up to 18 kg
Checked Baggage
- Economy: 23kg
- Premium Economy and Business: 32kg
Excess Baggage
- If your checked baggage exceeds the free allowance (either by weight, number of pieces, or size), you will have to pay an excess baggage fee at the check-in counter.
Vietnam Airlines Check-In Facilities
Here is how you can do an online Vietnam Airlines check-in:
Web / Online Check-In: You can now check in online through the Vietnam Airlines mobile app or Vietnam Airlines website. Online check-in usually allows it between 24 hours and 1–2 hours before departure, depending on the route and airport.
Self-Service Check-In: Vietnam Airlines offers self-service kiosks in the chosen airports so that the passengers can:
- Provide booking/e-ticket / frequent flyer details.
- Choose their seats.
- Print boarding passes.
Airport / Counter Check-In: You can check in at the airline counters before departure.
Vietnam Airlines Unaccompanied Minor (UMNR) Policy
Vietnam Airline provide special services for children who travel without their parents. Here is how their UMNR policy works:
Valid Age Group: 0-2 Years children must be accompanied by the adult traveling in the same cabin. Children aged 2 to 12 years must travel under the UMNR service. The 12 to 17-year-old children may opt to avail themselves, but are not forced.
Booking Procedure: Call at Vietnam Airlines ticket office to book a ticket for your minor. For international flight bookings must be made 5 days before.
Documents: Passport, visa if applicable, and signed authorization slips. Phone numbers of arriving and departing adults to be given in advance.
Service Features:
- Boarding check-in.
- Cabin crew monitoring of the flight.
- Hand over to the destination-appointed guardian.
Restrictions:
- Not accessible on extended layovers and journeys from other airlines.
- Fares vary per flight and are imposed per child, per flight.
Vietnam Airlines Popular Routes
- Hanoi – Tokyo Narita
- Ho Chi Minh City – Seoul Incheon
- Hanoi – Bangkok
- Ho Chi Minh City – Singapore
- Hanoi – Paris Charles de Gaulle
- Ho Chi Minh City – Los Angeles
- Hanoi – Sydney
Quick Answers to Common Questions
Yes, on the majority of international flights, Vietnam Airlines provides free meals and drinks, also with the choice of a special diet in case of prior request.
The majority of tickets are adjustable or cancellable on the Internet, with different charges and terms of fares being applied based on the type of ticket and the route.
Yes, the Lotusmiles program of the airline enables members with the possibility to earn miles, redeem flights, and obtain priority and lounge services.
Vietnam Airlines permits pets to be carried as cabin passengers or as airline cargo, but they require prior reservation and payment.
Yes, Vietnam Airlines also has wheelchair service, priority boarding, and onboard services for passengers with lower mobility.
Vietnam Airlines can be contacted through its official webpage, customer care call center, or global ticket office, where you can make a reservation and ask questions.