Book Srilankan Airlines Flights with TravelPodium

Why Book Srilankan Airlines Flights With Travelpodium?

We make it easy to book SriLankan Airlines reservations. We offer live-time fare offers, promotions, and 24 x 7 customer service. It is also easy to book your SriLankan Airlines ticket, manage your bookings and even get cheap last-minute flights.

We can provide special prices and services to families or groups travelling. With us, your travel with SriLankan Airlines, either in Economy or Business Class, will be hassle-free, cost-effective, and relaxing from booking to check-in.

How to Book Srilankan Airlines Flights with TravelPodium

• Visit the site and go to the Travelpodium.
• Enter your travel information, which includes the departure city, destination, travel dates, and the number of passengers.
• Find the available flight bookings that suit you.
• Compare offers by checking the prices and flight time, etc.
• Choose the flight that fits your budget and schedule the most.
• Fill in your payment information to confirm your booking and reserve your reservations.
• The booking confirmation and your e-ticket will be emailed to you.

Customer service can be contacted 24/7 to make changes, special requests, check in, and select a seat.

Manage Your Srilankan Airlines Booking

You can manage your reservation, and if your plans vary or need additional services.

• You can upgrade to Business Class.
• Additional baggage or special meal requests are also some of the other services.
• Enter your phone number and email to receive automatic flight reminders, boarding information, and gate information.

Seat Selection & Upgrades

Choose Your Seat

• Standard Seats: You will be able to choose a seat during the process of booking the ticket, through the portal of managing your booking, or during online check-in, which becomes available 48 hours before departure. Normal seats can be charged based on a route.
• Preferred & Extra Legroom Seats: The seats are more comfortable and have more space. They are available at varying costs for short, medium, and long flights.
• Free Seats: Passengers can choose a free seat during online check-in of the flight, free of charge. Families that come with young children or infants can also enjoy free seating arrangements.

Upgrade Choices

• Bid to Upgrade: Eligible passengers will get an email or access the Upgrade page at the website to place a bid in an attempt to be assigned a Business Class seat. In the case of success, other positive factors are spacious seating, better dining and priority services. There are no charges in case the bid is not accepted.
• Fixed Price Upgrade: There are flights on which it is possible to upgrade to Business class at a specific price. The payment is carried out after confirmation, and credit cards ( Visa/Mastercard) are accepted.

Flight Change Policy

• First Change Free: First flight date change is usually free of penalty fee in case of tickets purchased directly on the website.
• Fare Difference: Persons, regardless of free first change, will have to pay any difference in fare on the new date.
• Time Limit: A minimum of 5 hours before departure is the time by which all changes should be made, or the no-show charge will be charged.
• No-Show Fee: In case the booking is not changed within the deadline, it can be considered a no-show, and a fee will be charged.
• Changes to Dates: Date changes apply to all passengers of a booking.
• Exception: Reward tickets and those tickets purchased through a travel agent are treated differently.

How to Make a Change

• Go to the website under the Manage My Booking.
• Booking reference/last name.
• Click on the flight change button, consider the new dates and fares and confirm your new booking.

For any help regarding changing the flight, you can call us for quick assistance.

Sri Lankan Airlines flight cancellation policy

Free 24-Hour Cancellation

• Eligibility: Direct booking at srilankan.com gives the customer a full refund without penalty in case of cancellation of the booking within 24 hours of making the purchase.
• Departure Time Condition: The option can only be taken when the first flight has been made not less than 72 hours after the moment of booking.

For Other Cancellations

• Check Purchase Conditions: The eligibility of the refund varies depending on the type of fares. This is available online in the Manage My Booking section.
• Make a request using the Online Refund Form: In case of most direct bookings on the website, the request to receive a refund should be made on the online form.
• Contact Travel Agent: In case the ticket has been booked by a contact travel agent, you have to contact the travel agent directly about the cancellation or refund.

Important Considerations

• No-Show Penalty: 5 hours before departure, submit your refund request, or be penalised more.
• Refund Process: Once the online form has been completed, you will get an email confirmation of your request and a summary of your request.
• No Refund Fares: Fares promoted or special conditions are not subject to a refund.
• Ticket Validity: The majority of tickets are valid within the period of one year after they are initially issued.  

For any help regarding the Flight cancellation policy, you can call us for quick assistance.

Sri Lankan Airlines Baggage Policies

Carry-On

• Economy Class: 1 bag up to 7 kg.
• Business: 2 bags, with a weight of up to 7 kg.
• Extra Items: 1 personal (handbag, laptop), overcoat, umbrella/walking stick, small camera.

Checked Baggage

• Weight: Economy 30 kg, Business 40 kg, Infant 10 kg.
• Economy 2 pieces × 23 kg, Business 2 pieces × 32 kg, Infant 1 piece × 23 kg.
• Dimensions: Length + width + height max 158 cm.

For any help regarding baggage policies, you can call us for quick assistance.

Sri Lankan Airlines Check-In Options

Online/Web Check-In

• How it Works: Go to the website or mobile application and use your last name and booking reference or ticket number.
• Advantages: You will save time not waiting in queues and assign your seat, order meals, and get an e-boarding pass.
• Availability: Opening 48 hours-2 hours to departure.
• Eligibility: Not eligible to unaccompanied minors, pregnant women or a passenger who needs a wheelchair or special medical assistance, or any other passenger who needs additional help.

Airport Check-In

• Use the bag drop counter or self-service kiosks to tag and drop your luggage.
• Then proceed directly to the boarding gate.

Arrival time: Reach the airport at least 2–3 hours before your scheduled departure.

To get any assistance on check-in, call us when you need to be assisted quickly.

Sri Lankan Airlines Unaccompanied Minor (UMNR) Policy

Age & Eligibility

• Unaccompanied Minors (UMNR): Unaccompanied children aged between 5 and 11 years.
• Young Passengers (YP): UMNR may be regarded as children 12-15 years old.

Booking

• Sri Lankan Airlines' Online booking of tickets is not possible.
• Call the Airlines Global Call Centre or a ticket office.
• Include information about the individual who is to pick up the child at the destination.

Airport Procedure

• The child has to arrive at the check-in counter accompanied by a parent/guardian.
• Be at least 2 hours before departure.
• Get a folder with the UM/YP travel information.

In-Flight & Ground Services

• Full coverage of the airline personnel.
• Games, in-flight entertainment and a goodie bag.
• Special meals and refreshments.
• Immigration and baggage delivery at the origin and destination.
• The child should be delivered at the destination airport to the designated person.

Sri Lankan Airlines Popular Routes

• Colombo (CMB) – Dubai (DXB)
• Colombo (CMB) – Malé (MLE)
• Colombo (CMB) – London (LHR)
• Colombo (CMB) – Singapore (SIN)
• Colombo (CMB) – Kuala Lumpur (KUL)
• Colombo (CMB) – Chennai (MAA)