South African Airways

Why Book South African Airways  Flights With TravelPodium?

We gives you deals, special promotions, and 24/7 customer service. From booking a South African Airways flight to changing your booking or last-minute South African Airways cheap flights. If you are planning group travel with us, then we can also help you with the best pricing available.

How to Book a South African Airways  Flight?

Book Online—Through Our Website

Here is a complete guide to booking your flight:

• Visit the TravelPodium website.
• Enter destination, dates, and passengers.
• Select results to view available South African Airways Airlines flights.
• Compare prices as per the class type: South African Airways, Business, or First Class.
• Select your preferred class and book your South African Airways flight. 
• Pay with your preferred payment option, and you will receive the confirmation at the registered email address. 

Phone Booking Assistance—Want to Talk to a Person?

Our customer service is available around the clock to help or find South African Airlines online ticket booking, changes, special requests, and seat selection. 

Manage Your South African Airways  Booking

You can change details on your booked flight. South African Airways' manage booking can help you in:

• Booking of traveler details or an immediate date change.
• Upgrade to South African Airways business class or first class seats.
• South African Airways tickets are simple to produce at the last minute and can be reissued or reprinted.
• Extra services include meals, dietary adjustments, and more baggage.
• Your contact information is being updated to ensure you receive advance notifications for gate changes, boarding alerts, and flight updates.

If you’re booking your flight with us, then contact our customer service to help you with your South African Airways reservation. 

South African Airways  Seat Selection Policy

Here is how South African Airways' seat selection policy works:

• Passengers can select seats for free during online check-in. 
• Economy class passengers can use the feature, Advance seat reservation, as per the seat availability. 
• Passengers can also modify their seats for an extra charge. 
• Passengers with separate bookings may need to select their seats individually; SAA cannot guarantee that they will be seated together.

Even for making a seat selection, you can call the TravelPodium. Our customer executive helps you select the seat for you. You simply need to provide the booking reference number to the support team, and they will assist you in facilitating this. 

South African Airways  Seat Upgrade Policy

There are various ways through which South African Airways can make your journey luxurious by upgrading seats-

• Bid to Upgrade: You can bid to upgrade from Economy Class to Business Class on selected SAA flights via the Step-Up programme.
• Upgrade Awards via Voyager Miles: Passengers can upgrade to economy class through the frequent flyer program Voyager. 
• Eligibility & Notification: If you become eligible for an economy class ticket. Then, SAA will send you an invitation via email to make a bid.
• Airport Upgrade: Upgrades can also be performed at check-in desks or lounges on a seat-available basis.

If you’ve booked your flight with us, simply go to our website's manage booking option to make any upgrades or call our customer care department. They’ll resolve all your queries. 

South African Airways  Flight Change Policy

Here is how South African Airways' flight change policy works:

Change Fee: For domestic and regional routes, you’ve to pay charges to change your flight.  

No-Show Penalty: You’ve to pay a charge if your plans have changed and you still haven't changed or shown up for your flight. 

Fare Difference: When upgrading from the initially booked flight, the passenger pays the fare. Refund according to the rules of the fare for downgrading the flight.

Name Changes: Change names only, but not full transfer, in most fare classes.

How To Change: Call to manage or change your South African Airways booking. Our experts will help you navigate through. 

If you have booked with us, call our personnel who can also change it for you if you provide them with the reference number of the booking. 

South African Airways  Flight Cancellation Policy

Here is how South African Airways' flight cancellation policy works:

• 24-Hour Grace Period: Full refunds are allowed if you cancel a flight within 24 hours of booking. The 24-hour cancellation benefit applies only if the booking was made sufficiently ahead of departure. 
• Non-Refundable Tickets: You can get travel credits to use in booking a future South African Airways flight within a specific time frame. These ticket types are basic fare and not non-refundable.
• No Show Policy: If SAA cancels the flight (vs voluntary cancellation by the passenger), you’re eligible for a full refund or re-routing/onward travel arrangements.
• Refund Process: Refunds are issued in 7–14 business days, depending on the mode of payment. 

Contact us today to make changes to your booking or call our customer service. They'll do it on your behalf. 

South African Airways  Baggage Policy

Cabin/Hand Baggage:

Economy & Business class passengers can bring hand baggage up to 8 kg per piece along with a personal item like a laptop. 

Checked Baggage:

Economy passengers can take 1 piece, maximum 23 kg

Business passengers can take 32 kg. 

Excess Baggage:

Extra fees apply if you exceed your piece-count, weight, or size limits. 

South African Airways  Check-In Facilities

Here is how you can do an online South African Airways check-in:

• Online & Mobile Check-In:-24 hours before departure.  Checks 90 minutes (before domestic flights) and 2 hours (before international flights). 
• Check-In Counters: Airport Check-In Counters open early enough, and you may check baggage and receive a boarding pass. 
• Self-Service Kiosks: These are actually used in major airports (Johannesburg, Cape Town, etc.) where the passengers can select their seats and print their boarding passes to avoid the queue.

South African Airways  Unaccompanied Minor (UMNR) Policy

Here is how UMNR policy works for South African Airways:

Valid Age Group: 0-4 Years. Children must be accompanied by an adult traveling in the same cabin. Children aged 5 to 11 years old tend to travel under the UMNR service. The 12 to 17-year-old children may opt to avail themselves, but are not forced.

Booking Procedure: 

• UMNR cannot be booked online; you must contact an SAA reservation office directly. 
• Inform SAA of special needs (first-time flyer, language, medical, etc.) at booking time.

Documents: Passport, visa if applicable, and signed authorization slips. Phone numbers of arriving and departing adults to be given in advance.

Service Features:

• Escorting the child through check-in, passport control, security, and to their seat. 
• Care by cabin crew during the flight and ensuring the child’s comfort. 

Restrictions:

• Not accessible on extended layovers and interline journeys from other airlines.
• Fares vary per flight and are imposed per child, per flight.

South African Airways  Popular Routes

• Johannesburg – London Heathrow
• Johannesburg – Dubai
• Johannesburg – Mauritius
• Johannesburg – Lagos
• Johannesburg – São Paulo